Modernizing Global E-Commerce for the Chemical Industry

Discover how we upgraded and enhanced a worldwide SAP Commerce platform, improving checkout reliability, multi-market support, and overall system performance

Project Overview

Streamlined Checkout and Multi-Market Expansion

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In collaboration with our client, a major chemical manufacturer, we embarked on a platform modernization project. Key focus areas included robust checkout and payment integrations, optimized stock and product management, and seamless multi-language and multi-market deployment

Revamping E-Commerce Infrastructure

Digital Transformation

Client

Global chemical leader with extensive operations across Europe and Asia.

Date

Completed in Q2 2024

Role

E-Commerce Modernization
This project involved a comprehensive overhaul of the client’s SAP Commerce platform to support multi-market expansion and enhance checkout reliability. Our team focused on backend development, platform upgrades, and seamless integration to ensure a scalable and maintainable solution. The initiative aimed to optimize the client’s digital commerce capabilities, enabling them to efficiently manage thousands of SKUs across diverse markets.

Challenges & Objectives

Overcoming Obstacles

Challenges and Problems
  • Legacy SAP Commerce versions (2005 → 2105) required upgrades for maintainability and security.
  • Multi-language and multi-market operations introduced complex localization, currency, and tax requirements.
  • Checkout and payment flows needed reliability improvements and support for multi-merchant integrations.
  • Technical debt and legacy code patterns hindered performance, maintainability, and deployment readiness.
Objectives
  • Upgrade SAP Commerce platform while maintaining operational stability.
  • Enhance checkout experience and integrate Paytrace payment provider with fallback logic.
  • Optimize stock and product management for accurate availability.
  • Strengthen multi-language support for global deployment.
  • Reduce technical debt and improve code quality via SonarCloud

Solution & Approach

Strategy and Implementation

  • Platform upgrade from SAP Commerce 2005 → 2105 with CI/CD and Commerce Cloud readiness.

  • Backend improvements in checkout and payment integration, including multi-merchant Paytrace setup and purchase-order fallback logic.

  • Product and stock management enhancements to improve catalog accuracy and availability messaging.

  • Data integrations with IFS and Agility for smoother catalog updates.

  • Multi-language support implemented across checkout, customer communications, and product displays.

  • Continuous code refactoring and SonarCloud improvements to remove legacy patterns, enhance security, and prepare for Commerce Cloud deployment.

Collaboration

  • Agile sprints with cross-functional teams, including QA, product owners, and other developers.
  • Frequent code reviews and merge requests ensured high-quality, maintainable code.
  • Regular demos and knowledge-sharing sessions supported team alignment and stakeholder confidence.

Technologies & Tools

SAP Commerce Cloud (Hybris)

CCv2, upgrade from 2005 to 2105

Development

Java, Spring, REST APIs, Groovy

Data operations

MySQL, Solr, FlexibleSearch

External Integrations

Paytrace (payment gateway), IFS & Agility (catalog integrations), SAP Data Hub, Algolia

CI/CD via GitHub workflows

Jenkins pipelines, Bitbucket, SonarCloud

Frontend

JSP, SmartEdit, WCMS components, localization templates

Key Achievements

Results & Impact

N

Checkout and payment flows stabilized, reducing errors and improving user experience

N

Multi-market and multilingual support enabled seamless global deployment

N

Agile collaboration and proactive code reviews kept sprints on track and enhanced team productivity

N

Stock messaging and product availability optimized, minimizing order errors

N

Performance improvements in USA Quick Ship flow increased responsiveness

N

Technical debt reduced, SonarCloud scores improved, and platform prepared for Commerce Cloud migration

Key Learnings & Reflections

Deepened SAP Commerce Cloud expertise across versions and cloud deployment nuances

Understood complexities of multi-market localization, including tax, currency, and regional stock messaging

Secure, reliable payment integration practices for Paytrace

Gained experience navigating and refactoring legacy code safely

Strengthened agile collaboration, code reviews, and proactive knowledge sharing

Developed creative problem-solving skills for complex checkout, stock, and search issues

Enhanced performance awareness and system-wide thinking for backend/frontend changes

Reinforced importance of documentation and knowledge sharing for team alignment

Project Summary

Role Backend Developer
Duration December, 2023 – April, 2024
SAP Version

SAP Commerce Cloud,

2005 → 2105
Focus Area Checkout & Payment, Product & Stock Management, Data Integrations, Localization, Code Quality
Result Enhanced platform reliability, performance, multi-market readiness, improved checkout/payment flows, reduced technical debt

Client Feedback

The team consistently delivered high-quality work, demonstrating strong technical expertise and a clear understanding of our business requirements. They were responsive, collaborative, and actively engaged in sprint planning, demos, and knowledge-sharing sessions. Their contributions helped us address complex challenges efficiently, and we appreciated their proactive approach throughout the project

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