Transforming Car Resale Workflows Across Europe
Discover how we digitalized and streamlined used car resale processes for a leading European car manufacturer, improving efficiency, reducing manual effort, and enabling faster multi-country rollouts
Project Overview
Innovative SAP Commerce Solutions for a Car Manufacturer
In collaboration with a leading SAP implementation partner, we enhanced the car resale platform by implementing custom SAP Commerce extensions, optimizing integrations with appraisal, logistics, and media systems, and improving Backoffice and SmartEdit usability across multiple European markets. The main business goal was to accelerate resale processes, ensure data consistency, and support scalable multi-country operations
Innovative SAP Commerce Solutions
Digital Transformation
Client
Date
My Role
Project Overview
With a focus on innovation and efficiency, our work as a senior developer has centred around crafting bespoke SAP Commerce extensions that not only enhance platform capabilities but also align with the diverse needs of international markets. By leveraging expert knowledge in system integration and architectural design, we have successfully navigated the complexities of multi-country rollouts, ensuring that our solutions are both scalable and robust
Challenges & Objectives
Overcoming Obstacles
Challenges and Problems
- Manual resale processes and fragmented dealer data.
- Slow approvals and difficulties managing appraisals and repairs.
- Complex integrations with appraisal, logistics, and media systems.
- Multi-country stakeholder coordination across Europe.
- Parallel releases and inconsistent responses from external systems.
Objectives
- Automate resale workflows and reduce manual effort.
- Ensure reliable, scalable system performance.
- Implement robust Backoffice role management and SmartEdit improvements.
- Enable faster, consistent multi-country market rollouts
Responsibilities
- Defined best practices for development and deployment.
- Set up new markets, including stores, sites, content, and product catalogs.
- Collaborated closely with architects, QA engineers, product owners, and client-side teams
Solution & Approach
Integration Work
- RESTful APIs for seamless data exchange with appraisal, logistics, and digital asset management platforms.
- Asynchronous processing for high-volume operations, ensuring system stability.
- Structured error handling, retry logic, and monitoring via Kibana.
- Data synchronization through scheduled jobs and event-driven updates.
Multi-Country Rollouts
- Modular configuration approach for reusable components while allowing local adaptations.
- Automation scripts for market onboarding, including user roles, permissions, and content structures.
Backoffice Role Management
Implemented role-based visibility and search restrictions aligned with dealership, sales agent, and administrator workflows
SmartEdit Enhancements
Improved component usability, content localization handling, and content synchronization efficiency
Collaboration
- Active participation in sprint ceremonies and workshops ensured alignment on priorities and dependencies.
- Worked jointly with backend and client teams to resolve appraisal sync issues and improve integration reliability.
Technologies & Tools
SAP Commerce Cloud (Hybris)
CCv2, upgrade from 2005 to 2105
Programming Stack
Java, Spring, REST APIs, Groovy
Database & Search
MySQL, Solr, FlexibleSearch
Monitoring
Kibana
CI/CD via GitHub workflows
Jenkins pipelines, Bitbucket, SonarCloud
Frontend
JSP, SmartEdit, WCMS components, localization templates
Key Achievements
Results & Impact
Approval and resale processing times were significantly reduced via automated workflows and faster appraisals
Manual configuration effort for new country rollouts decreased through reusable templates and deployment automation
Enhanced Backoffice Role Management
Enhanced Workflow Accuracy Through Integration Standardization
Streamlined Cross-Functional Collaboration
Easier Integration Of New Markets And Services
Key Learnings & Reflections
Multi-country SAP Commerce projects require careful planning for configuration, role management, and content localization
Centralized reusable components, templates, and automated deployment scripts significantly reduce manual work and accelerate rollouts
Integrations with external systems benefit from well-defined APIs, robust error handling, and asynchronous processing to maintain performance and reliability at scale
Effective stakeholder management — frequent communication, transparent documentation, and collaborative workshops — is critical to aligning technical and business teams across regions
Flexible workflow design, allowing loops for repairs, quality checks, or reappraisals, ensures resilience and high-quality resale outcomes
Project Summary
| Role | Senior Developer |
| Duration | October, 2022 – December, 2023 April, 2024 – September, 2024 |
| SAP Version |
SAP Commerce Cloud 2105 |
| Focus Area | Custom SAP Commerce extensions, multi-country rollouts, integrations, Backoffice & SmartEdit improvements |
| Result | Faster resale workflows, streamlined approvals, reduced manual effort, improved user experience, reliable integrations, successful multi-country rollout |
Client Feedback
Deliverables were consistently completed on time and met all project specifications. The team showed a strong understanding of our dealership operations and resale processes, which ensured smooth implementation. Their active involvement in demos, workshops, and sprint ceremonies made collaboration highly effective and productive
Interested in similar results?
Let’s discuss how I can help you build clean, maintainable, and scalable SAP Commerce solutions
Want to see more projects?
Discover how complex business processes have been optimized, performance improved, and scalable, well-documented solutions implemented